New office location is lower level - for closer access to walk around back, please park on side of bldg. Follow the curved pathway in above pic, 2nd door across from pond with Code Rulers.
24 hour advance notice is required when cancelling or rescheduling an appointment. Please use the link in your confirmation to reschedule your appointment as soon as possible or send a txt/voicemail/msg.
With less than 24 hour notice, you will be charged the full amount of your appointment. This amount must be paid prior to rescheduling your next appointment.
For a no show, no call, text, etc - if you are using a gift card or voucher, you will be charged the full value of your appointment. Prepayment will be required in order to secure your next appointment.
Late Arrivals and/or time adjustments
If you arrive more than 5 minutes late, your session may be shortened in order to accommodate another client whose appointment follows yours. Regardless of the duration of the treatment actually given, you will be responsible for the full session you originally booked.
Thank you for understanding.
Do you offer specials or discounts? (Seasonally if there's some openings ahead; check "New Clients")
You may use code VIP10 or VIP15 on New Client or Monthly services. This code replaced VIP loyalty rates for Military, Seniors or service professions.
Code VIP10 works for $10 off select services, as VIP15 is $15 off select services.
Do I leave my clothes on? (Bodywork or Reiki - YES!)
Sure, if you're more comfortable that way! It's easier to work over clothing for thai bodywork and stretching. No Jeans! Comfortable clothing like yoga pants or gym pants.
When to take under garments off? If receiving a massage therapy (or combined) session with oil/lotion, and you need glute work for hip mobility and low back pain, you can skip the under garments, as you will be appropriately draped. However joint mobility can also be worked over sheets and clothing.
To Tip or not to tip? What is the etiquette?
Tipping is appreciated! Personally, I am fond of "pay it forward" and feel those who tip larger amounts are contributing to the service of those who are tipping less (usually due to budgeting purposes), essentially balancing out support for others and what else I can offer to our community, like free videos or inspiration. (Because we are all lmited by time and priorities. Consider what is your time WORTH?)
I also understand some people need healing before they VALUE their bodies and the healing they receive. This is why I have the code above. Though not asked, I do want to mention my rates are higher than most massage therapy places because of what is possible from healing work. The combination work I do is much different. Also, I provide the best quality of work and healing when I am rested and balancing life/work and choose to limit my schedule and time appropriately for my self-care, etc.
What do you offer for allergies?
PLEASE let me know before the session OR BRING your own oil! I diffuse essential oils so if you prefer not to have that going, I need to know before the session. I use Biotone Truly Coconut oil, CBD oil or Santa Barbara Cream (contains Olive Oil, coconut oil, Beeswax, plus essential oils - its edible).
Does Massage therapy or bodywork help pain or limited mobility? Yes - tell me what's going on before and/or during the session so I can help with any chronic or acute pain issue. You can point or tell me where the pain appears, although I will work other areas that contribute to the issue.
Do you have Special Accommodations for comfort or getting on to table?
I do have extra pillows for propping or you can rest side-lying if laying on your back or stomach is uncomfortable. I have a lift table so it can be lowered to get onto.
Wheelchair accessible office.
Outcall availability within O'fallon - Shiloh - Fairview Heights area may be considered at additional charge for time away from office (60 minute session at 90 minute rate, etc).